Medicare Business Services

Mission, Vision & Core Values


Our mission is simple: WE IMPACT LIVES!

Every claim processed and every telephone call answered has a direct impact on the health and well-being of a Medicare beneficiary. They rely on us to take good care of the health care providers and medical equipment suppliers who are helping them stay healthy. With over 20 million Medicare beneficiaries and over 85,000 health care professionals depending on us, our impact spans the United States.


To IMPACT the future of our communities and nation by being the premier administrator of government healthcare programs.

CORE Values

At CGS, our corporate culture is centered on a business focus that is driven by very clear core values. It is these values that help us have a positive and long-lasting impact on all our customers:

We are ethical, responsible, honest, and reliable. We promote an environment of openness and trust. We are empowered to make change for the better in our business, our communities, and our lives. We inspire each other Our goal is to be the best at all we do. We are optimistic and expect to succeed. We continuously improve and we never stop learning. Our customers are our priority. We understand our customers' needs and surpass expectations. We are courageous and embrace change. We see challenges as opportunities.

We’ve built our reputation on maintaining high ethical standards and a commitment to compliance. We are recognized by the International Organization for Standardization (ISO) standard ISO 9001:2008 for our quality processes.

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